Policies on Payment

We want to make payment as easy as possible, so we accept lots of different methods of payment online. A full list of payment methods can be found below. If you order online, we’ll take payment at the point of order.

As we’re based in the UK, all our prices are shown in pounds sterling. The prices we show on products don’t include delivery charges (if they apply). Before you confirm your order, your basket will show the total amount you’ll be charged for your order. This will include charges (if they apply) for the delivery method you’ve chosen.

What payment methods

What is accepted?

We accept online payment in a secure environment. You can pay online using Mastercard, Visa, Delta, Maestro, Electron or American Express cards. Apple Pay, Google Pay, PayPal, Amazon pay, Artificial Flora Points and an Artiffical Flora Gift Card is also available.

What is not accepted?

We can’t accept cash or cheques as a method of payment.

My credit or debit card was refused

To find out why your card was refused, contact your bank. They should be able to help.

I’m still not sure about my query – can you help?

If you feel that we haven’t answered your question here visit our Help & Support pages for more information.

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